-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Laserjet 3055 - Scanner error 3

Create an account on the HP Community to personalize your profile and ask a question

04-24-2013 05:00 AM
Hi all! New comer here.
I have a Laserjet 3055 mfp. My panel displays " Scanner error 3. Turn off and turn on"
I tried to turn off and turn on but doesn't help? The panel keep saying "Scan bulb warming"
with the scanner bulb turn on under the glass. Then without the scanner module moving, the panel will display
"Scanner error 3". I tried to clean the scanner module glasses with camera quality cleaning paper and it worked
last week. However after it is turned off and turned on again, this re-appeared. I tried to clean it again
but this time with no luck. Or is this related to the motor? Please help as this laserjet works very well before and it is
a true waste if this can not be fixed.
Thanks in advance!
Tom
08-15-2013 08:08 AM
prophecies,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
