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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2016 10:23 AM

HP Recommended
Product: Laserjet P1006
Operating System: Microsoft Windows 10 (64-bit)

We have a few P1000 series printers in our office, and after our computers were updated to Windows 10, occasionally these printers will print a page with large horizontal black lines on the page. I've tried uninstalling and reinstalling the drivers, but it doesn't help. I want to try a firmware update but I cannot find the firmware for these printers anywhere. Any help or advice would be appreciated. Thanks.

 

 

IMAG01589.jpeg

1 REPLY 1

‎11-07-2016 11:07 AM

HP Recommended

Hi@Reloran,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Print quality issues on the printer. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try steps from the link and check if they help.

 

http://hp.care/2faaDj1

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Resolv_S
I work on behalf of HP

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