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- M1212nf fails to initialize after firmware update

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11-04-2013 04:59 PM
11-05-2013 06:33 AM
If you have posted on the forums about this issue you will find I have recently sent a private message to each one of you, and this has nothing to do with more troubleshooting. If you have not already posted to the forum about this issue please reply to this thread to let me know you are having problems.
Please review the updated private message send to you in the last couple weeks. I would like to hear back from each and every one of you that has received a private message from me in order for me to resolve this issue. Please let me know if you have any questions.
If somebody sends you a message, there will be a blue envelope icon right beside the Log Out link. To check your message box, click on the envelope icon.
Hi salonemom,
Please check your private messages, and get back with me as soon as you can.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
11-05-2013 06:35 AM
If you have posted on the forums about this issue you will find I have recently sent a private message to each one of you, and this has nothing to do with more troubleshooting. If you have not already posted to the forum about this issue please reply to this thread to let me know you are having problems.
Please review the updated private message send to you in the last couple weeks. I would like to hear back from each and every one of you that has received a private message from me in order for me to resolve this issue. Please let me know if you have any questions.
If somebody sends you a message, there will be a blue envelope icon right beside the Log Out link. To check your message box, click on the envelope icon.
Hi Webbscott,
Please check your private messages, and get back with me as soon as you can.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
11-05-2013 06:41 AM - edited 11-05-2013 06:42 AM
Hi tuohylaw,
Follow the steps in the document attached
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
11-14-2013 08:01 AM
Hello,
After install the new firmware that i discribe below my printer don't work if the ethernet cable is plugned, it don't go ready and go into initialing loop, well resume it can't be used on network anymore it's still working but only by USB cable. We are wainting for a new firmware to fix this problem.
11-14-2013 09:23 AM
Hi FDOliveira,
This doesn't appear to be an issue caused by the firmware as you have indicated that you can use the printer while connected USB.
Have you tried using a new Ethernet cable from the printer to the router?
What is the make and model of the router you are using?
When you have the Ethernet cable plugged into the printer do you see the activity lights (Lights are Amber green & yellow)?
If you plug the Ethernet cable directly from the printer to your network card on your computer do you experience the same issue?
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
