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08-05-2015 12:39 PM
Hi @tafkam88,
I have brought your issue to the attention of an appropriate team within HP again.
Thank You for letting me know that you haven't been contacted yet.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
08-06-2015 03:12 PM
Hi,
Below are my suggestion, check if this helps
On printer’s Control panel
Go to System Setup -> Energy setting
Under Energy Settings set the desire option/time accordingly
- Sleep/Auto Off After
- Shut Down After
- Delay Shut Down
Hope this helps you !
Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"
+++++Say thanks by clicking the Kudos Star in the post++++++
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
08-17-2015 08:56 AM
Hi @PjCa, @NerdfaceKillah,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this Post has instructions.
Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
08-18-2015 02:07 PM
Hi @Otarra,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this Post has instructions.
Thank You.
I work on behalf of HP
Click the Thumbs Up below to say “Thanks” for helping!
