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03-09-2020 06:26 AM
Tried about everything mentioned with no result. Best solution we've found is getting a Brother printer to stop the expensive loss of productivity in this office.
03-11-2020 07:17 AM
Hi @darnerjr
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee
