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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 02:36 PM

HP Recommended
Product: Laser Jet Pro MFP M127fw
Operating System: Microsoft Windows 10 (64-bit)

I have tried all of the steps on HP support

1 REPLY 1

‎05-16-2017 12:00 PM

HP Recommended

Hi! @Vernon_76, Welcome to HP forums.

 

I understand your fax machine keeps printing a page from your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Try disabling fax logs and confirmation reports on your printer and check if it helps.

 

Also, try updating printer firmware on your printer.

 

Please find the link to update printer firmware.

 

Refer this article to know more information about fax error codes and solutions.

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

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