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JBL11
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Missing page orientation option in "HP Print for Chrome" software

HP Recommended
HP officejet Pro 8600+
Chrome OS

I can print OK in default portrait format from a Toshiba Chromebook model CB30-B-104 to an HP Officejet Pro 8600+ using "HP Print for Chrome" (installed from the Google Chrome app store) but I cannot find an option anywhere for changing the page orientation. Hence if I print a document/image oriented in landscape format, it only occupies the top half of a portrait oriented A4 page. I've tried rotating the document/image during the print dialogue but the rotation is ignored when printing is executed.

 

Is this a "bug" or am I missing something?

 

Update on 10 Feb 2016

 

My original assertion was misleading. I should have checked my facts more thoroughly.

I can't find an option called "Layout" for selecting "Portrait" or "Lansdcape" page orientation when trying to print PDF files. When trying to print from other sources, the "Layout" option seems to appear OK.

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Aardvark1
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Hello @JBL11

 

Welcome to the HP Support Forums. I understand that you are having a problem with page orientation when printing from your Chromebook with HP Print for Chrome. I would like to help, 

 

When I tried the Print from Chrome app I did have an orientation option. I pull up a document and press Ctrl+P. 

Then I double checked that Print from Chrome was my print destination. (I also use Google Cloud Print to the same printer). 

My options going down the list are Destination,Pages, then Layout. Layout gives me the option to change from portrait to landscape. 

 

Have you tried Uninstalling and reinstalling the app? 

  1. Click the apps list icon in the launcher at the bottom of the screen.
  2. Find your app in the list and right-click (click with two fingers on a Chromebook) its icon.
  3. Select Remove from Chrome.

Give this a try and let me know how it works out. 

If this resolves your issue please click Accepted Solution so that other people with the same issue can find the answer easier. If you wish to say thank, it's always nice when someone clicks Kudos. If you have any additional questions let me know. 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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