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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
WH504
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Message 1 of 13
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Solved!

My HP Deskjet 1510 will not connect with my Windows 10 PC

HP Recommended
HP Deskjet 1510
Microsoft Windows 10 (64-bit)

Some help would be really appreciated. 🙂 Not working.png

1 ACCEPTED SOLUTION

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sabretooth04
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Message 11 of 13
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Sorry, I suggest you call HP on the phone now.

View solution in original post

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sabretooth04
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Message 2 of 13
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When you start the install of the printer the USB cable must be unplugged. Do not plug in the USB cable until the software tell you to do so. Also, make sure you are using a USB 2.0 port on the computer.
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WH504
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It still doesn't work. Not working.png

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sabretooth04
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Try another cable, try another computer. If no joy, take the printer back for replacement.
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WH504
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I've had this printer for a few years now and it works fine with the same cable when connected to my Windows 7 lapotp. 

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sabretooth04
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OK, looks like it may be your new computer. Make sure you totally deinstall the software provided. Now try again.
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WH504
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I tried again and it still does not work. 😞

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sabretooth04
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Message 8 of 13
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Download the Win 10 full featured software and drivers here.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-1510-All-in-One-Printer-series/5157551/mo...

 

Deinstall what you have and run this.  Make sure the USB cable is unplugged.

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sabretooth04
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If the above fails again....

 

Let’s download and run the HP Print and Scan doctor, what does this say?

 

http://support.hp.com/us-en/document/c03286146

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WH504
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It said this:                                 I then installed it and I encountered the same problem as previously 'connect the usb cable' Not working 3.png

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