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- My printer 1510 Desk jet is not printing black ink ?

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03-14-2014
07:24 AM
- last edited on
03-15-2014
10:07 AM
by
george-p
Hello, My Printer is not printing Black ink and only prints colour and it is not showing ink estimate level on the computer Please help me to solve this problem . Please resolve this problem and Call me imeditily[ edited by Moderator].
Thanku You,
By
Liyashnan
03-15-2014
09:04 AM
- last edited on
03-06-2017
09:32 AM
by
OscarFuentes
Hi Liyashnan,
Welcome to the HPCommunity, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you having a couple of issues with your Deskjet 1510 and I will be happy to help. The two issues are most likely related. Start by following the troubleshooting steps in the document below to help with that issue. Are you using refilled or genuine HP cartridges?
Printer Does Not Print Black Ink or Color Ink or Print Blank Pages
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
03-15-2014 10:08 AM
Hi Liyashnan,
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the email address in your post. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
11-21-2014 05:59 PM
This **bleep** doesn't help. What kind of support is this? I have the same problem, and it's a completely new printer. Looks like I'm never buying HP again. Not only does this not help, but the software is garbage.
03-02-2016 06:30 AM
Just like to agree with previous post.
I'm not near anywhere where I can get a replacement cartridge quickly.
My black cartridge won't print despite several attempts at cleaning. The colour cartridge which is supposed to have less ink than the blank cartridge is printing fine. The black cartridge estimated ink is above 50%.
I don't know if it's at all relevant but this is the first time I've used the printer since installing Windows 10. I suspect it's not relevant given that the colour cartridge is printing fine.
Any help would be appreciated - thanks.
03-02-2016 07:59 AM - edited 03-02-2016 08:01 AM
Mine wouldn't print after installing Windows 10 either and the cartridge is almost full.
I just tried the color and the test page printed with some blue, everything else was missing.
I suspect it's a driver problem as it worked fine before installing Windows 10. I updated drivers and it didn't help. I wish HP would read this forum and respond. Whis was a new printer and it's the cartridges that came with it. There's plent of ink left and I tried cleaning twice.
03-02-2016 07:34 PM
hey, mine had the same problem - only had the black cartridge installed and the printer would "print" but just not lay any ink on the paper. i suspected the cartridge head had dried up so i used a baby wipe and wiped over the cartridge head several times till the ink started flowing again - and it worked! im sure a damp peice of paper towel would work as well.
pretty useless of HP to suggest trying a new cartridge - because they are so cheap and all..
good luck
03-02-2016 08:15 PM
I've done everything they suggest...uninstalled, reinstalled, updated drivers, cleaned cartridges (it should have plenty of ink although I don't see where it shows you how much is left). I've downloaded the HP Print and Scan Doctor, went through that, no help. It says everything is fine; however, it doesn't print black ink. I'm going to buy another cartridge and see if that helps. It seems awfully coincidental that this happened right after upgrading to Windows 10.
