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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-10-2016 08:09 PM

HP Recommended
Product: HP DESKJET 2050

My printer takes a long time to cancel a document which were supposed to be printed. How can I do to cancel it?

1 REPLY 1

‎10-12-2016 10:21 AM

HP Recommended

Hi @BALTAR1, 

 

Welcome to the HP Forums! 

 

I understand that your HP Deskjet 2050 printer is taking a long time to cancel a document. I am happy to help! 
 

What Operating System are you using, Windows, or Mac? What version? http://www.whatsmyos.com. 

 

In the meantime, please try a hard reset, by following the steps in this post, How to perform a Hard Reset, by @Rich1. It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector.

 

Remember to please return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

Hope this helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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