No Duplex Unit on RDP redirect

[olexandrn]

Hello!

I have RDP server (Win2012R2 ENG)
Clients win10(1607), win10(1809)

On Client and Server installed the same drivers
HP LaserJet Pro MFP M426f-M427f (lastest)

Printer has duplex module (2-sided printing) and perfectly work on clients.

But, when i log on to RDP server, redirected printer has no duplex unit installed and I cannot change this setting.
Even, when I click on "Change properties" in "General".

I tried older drivers, but effect the same.

On RDP I can use only manual 2-sided printing.

Why this happens?

[olexandrn]

So I tried install Universal Printing Driver - resalt the same, all is good on client PC and no 2-sided print on RDP

[Vaaahik]

Same Problem:
Win2012 R2 Server - Terminal Server
Win2019 Server - Terminal Server
Windows 10 - client

But, Universal printer driver working

[ShlomiL]

Please ensure the duplex option is installed for your printer:

Enter Control Panel > Devices and Printers.
Right-click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

You may need to perform these steps on both the host and the client, then check for any difference.

Shlomi

[Vaaahik]

Installed on local computerInstalled on local computerSame printer redirected Terminal Services - Windows 2012 R2

Redirecter printer - Terminal Services Windows 2012 r2

It seems that it is a driver issue. Id just does not redirect device settings. How can we force a procedure on HP site to deal with this issue?