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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-16-2009 08:18 PM

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This has now been over a year in attempting to figure this out --including NUMEROUS calls/emails to tech support, calls to Apple, and even an ENTIRELY DIFFERENT replacement printer (having gone from the Officejet 7310 to the Officejet Pro L7680) --and yet, this problem still persists.

 

Basically, when printing a document that uses the entire page, the very last line at the very bottom of the page gets cut off --i.e. doesn't get printed.

 

We have tried uninstalling/re-installing, the previously mentioned different replacement, trying a different driver, and pretty much everything under the sun, and it's still happening.

 

(FYI the printer will print the entire document when photo-copying)

   

The ONLY way around this is by my choosing "Borderless Printing", but that takes F-O-R-E-V-E-R to print just one document. 

 

Both "sides" are now "shrugging their shoulders" with me in the middle --so I thought there may be some users who have had this similar problem.

 

This is using my MacBook Pro (Intel) with Tiger 10.4.11, connecting via USB

 

18 REPLIES 18

‎03-06-2010 09:29 PM

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Did you ever get it fixed .... I am having the same problem .... it cuts off the bottom of print.    I have this problem with all applications Word 2007, PDF etc .....   this is EXTREMELY IRRITATING ....  does anyone know what is going on??

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‎07-15-2011 12:54 PM

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OK.  I called HP before on this.  Didn't get anywhere.  I usually just add dashes on the bottom of the page when I print.  I was told to reinstall also.  I have 2 dashes lines. and now its still cutting the last pages anyone resolve this?  Thanks for nothing HP.

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‎07-15-2011 02:07 PM

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From what app are you printing? Did you check the margins that are set in that app? They may be set to a larger bottom margin than the printer is actually capable of.
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‎07-15-2011 02:59 PM

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I am using microsoft office.  Its not the margins.  Even if its a half page it still cuts just the last line or half to 3/4 of the last line.

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‎07-15-2011 09:50 PM

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Oh, that is strange. Are any other lines of text within the document cut off?
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‎07-16-2011 06:18 AM

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It usually is text.

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‎07-16-2011 04:16 PM

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Yeah, but are there any other lines of text, above the last line, that are also cut off?
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‎07-16-2011 06:06 PM

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 no its only ever the very last line.

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‎07-17-2011 04:42 PM

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Did you try the latest software for your printer from the "Support & Drivers" link at the top of this page?

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