Officejet 4500 will not print black ink

[mr2014 · Accepted solution]

had the same problem, I have the 4625 hp printer... I tried the  printer self-cleaning ink cartidge button under tools-->cleaning ink cartidge and it worked for me...

don't know if you tried it yet but if not- give it a shot 🙂

hope you'll manage to fix it! 

[Scot237]

Well, I've just joined you guys.  I started experiencing the "will not print black ink" problem a few days ago.  Tried different cartridges, cleaning, uninstalling/re-installing printer.  Still got the problem.  Even tried the recommended HP driver update (I'm not sure it took, 'cos when I "detect" my device it still comes up with the message that the new driver is recommended).  Has HP come up with a solution, or is this their misguided way of trying to make us buy a new printer?

[Carolefox01]

just be sure the next printer is NOT an HP product.

[Stucincy1]

prints in orange only. Black cartridge is full.

[mcquads]

My printer was printing fine.  It was time to replace both.  That is what I did.  Now it will not print anything in color.  Only in black and white.  So that is not correct in my situation.

Thanks,

Diana

[mcquads]

My printer was printing fine in both black/white and color.  I replaced both cartridges.  Now all it will print is black and white.  In my case that is not correct.  sorry.  I can print fine in black and fine.

Thanks,

Diana

[mcquads]

Not true.  My printer was printing in both color and black and white.  I replaced the cartridges.  Now all it will print in is black and white.  No color!   Why would U buy a printer that would not print in black.  Get real folks!

Thanks,

Diana

[mcquads]

Thanks for is very helpful.  Best answer and the answer that is sensible and helpfulo.

I am going to do it right now.

Happy 4th!

Diana