Officejet 4635 won't print wirelessly

[jennchaseb]

My Officejet 4635 won't print wirelessly. I scrolled down to Wireless>Veiw Wireless Details and the printer and all devices are on the same network, but when I type in the IP address in my web browser, it fails to open.

[Sizzlingsum_13]

Hello@jennchaseb

Welcome to the HP Forums!!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.As I understand you have wireless connectivity issues on your printer.I'll be more than glad to help you out.

Let's try to fix the issue by performing the Restore default networks:

1 Press the Wireless button to access the Wireless Status menu.

2. Press the button next to Settings to access the Wireless Settings menu.

3. Select Restore Defaults.

4. Confirm the selection to restore defaults.

Then try connecting the printer through the wireless wizard: 

1  Press the Wireless button from the printer control panel, and then select Settings.

2. Scroll to select Wireless Setup Wizard, and then press OK.

3. Follow the on-screen instructions to set up the wireless connection.

Hope this helps, for any further queries reply to the post and feel free to join us again.

Cheers, have a nice day.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

[jennchaseb]

Before I saw your response, I reset the router and modem and that fixed the issue. Thanks so much for your help, though. 

[sandytechy20]

@jennchaseb

Thanks for the reply.

Superb job on trying the different steps to isolate the issue.

Good to know the issue is resolved.

Feel free to contact us in future if you need any assistance.

Cheers.