Officejet 5740 photo tray blocked

[kevin-t]

@edrex100

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[new-printer-sad]

several users are having this same problem - my brand new printer (2 hours old) is on a solid oak dinning room table.  Did HP find a solution for this problem yet?

[ArtLady]

I have the same printer.  I was getting the same message and having trouble printing anything for months, was ready to give up.  I cleaned the area in the tray where the tray slides back and forth with alcohol and a q-tip.  It started printing right away.  There was a small amount of dirt build up that showed on the Qtip that must have kept the tray from sliding back and forth.  Hope this helped.

[Novemberwind]

Just bought this printer, it worked fine a few times then started giving me the same message "photo tray blocked". After 15 mins of poking at the machine, pulling out the tray, opening, checking for ANYTHING, adding more paper, etc. I finally removed all the paper, and put in a fresh stack. That seemed to be the fix for now. Apparently, a small corner of a piece of paper had flipped up when I had added fresh paper under the paper already in the tray.