Officejet Pro k5400 printer

[SONGBIRD4]

I'm trying to reinstall an officejet pro k5400 onto the computer. I have purchased a new computer HP V201 Windows10 home. It's giving me error operating system on this computer is not supported.

[greenturtle]

Hi,

Thanks for using the HP Forums.  The printer driver is available In-OS.

Win 10 In-OS drivers

Follow these steps

1. Right-click on the Start button (Windows icon)  select "Control Panel"

1. Under "Control Panel", select "View devices and printers" 

1. Select "Add a printer"

1. If it finds your printer (assume you have your printer plug in via USB on your computer), follow the steps to install the In-OS drivers.  Else, select "The printer that I want isn't listed" > Next

1. In the next screen, select "Add a local printer or network printer with manual settings"  > Next

1. Select "Use an existing port:" > Next

1. Click on "Windows Update". Note that the "Windows Update" may take up to 10 minutes depending on how fast your broadband speed is". Select the HP Officejet Pro K540 series.

1.  Click "Next" and follow the remaining steps to install your printer driver.

 Hope that helps!

[kevinvb]

hi i've had some problems with my k5400 as well and when i do this it works but when i try to print something it doesn't actually print anything and the document just sits there forever in the queue is there anything i can do about it?

[greenturtle]

HI

Do ensure that you have the latest Win 10 updates.

Can you try this self help?

http://support.hp.com/us-en/document/c02205477

Thanks.