• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

See previous statement.  Particularly, click this link to go straight there.  I hope this helps!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
HP Recommended

it said the blog has been removed

 

HP Recommended

Darn! Because that blog was a great link. Ok I will provide four to make up for that one. Here's the HP official link, HP's non-officia linkl, one that describes the steps mentioned a few posts back, and a video I believe will be quite helpful. Let me know if this works.


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
HP Recommended

thank u

HP Recommended

I hope that worked! Let me know if I can be of any more assistance.

 

Have a great day!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
HP Recommended

Well the BLOG link VisionAiry gave me no longer works so here's the short of it:  You need to unplug the power and USB from the printer and then disassemble the printer to the point where you can interrupt the connection with the BIOS battery on the control board long enough to reset the BIOS ( 1 minute will do ).  As I recall you have to remove a couple of the front bezels and the side bezel then disconnect three ribbon cables and remove the circuit board.  Slip a business card under the clip that holds the battery to interrupt the circuit.  You'll have to find disassembly instructions on your own 'cause I don't remember the details but the objective is to get the right side cover off and gain access to the circuit board.  In order to get the side cover off you must first remove a couple of the front cover pieces. I believe you start the disassembly by opening the front cover as you would to change ink and then find the "J" hook slots on the right to gently pry the "J" hooks out of their slots. The bezel around the feed trays and the one around the SD card slots as I recall come off first......

HP Recommended

Cymro33 actually shared two great links on another post to help out with these instructions.

 

Click this link and scroll down until you see RESETTING.

 

Click this link to see a video of the above instructions.

 

I saw these and wanted to share them here too.  Thanks for your valuable input everyone. I hope this helps!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
HP Recommended
Dear VisionAiry,
I am having the same problems with my HP Photosmart 8250 as “Octman” (02-15-2013 - registered date) had with his printer and I have already tried everything you told him to do and I still have the same problems! As my last try and knowing that it can be risky as the forum post written by Bob_Headrick "Printer Resets: What You Should Know" explains, I still would like you to, please, send me the process for restoring the printer back to a like-new condition. 
Thanks.
 

 

HP Recommended

To override the Ink Expiration issue, it may seem complicated at first but I must say the blog we were discussing earlier in this thread seems to be the best solution but I have sent you those instructions you have requested. Good luck!


Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.

When a solution is found please mark the post that solves your issue.

Every problem has a solution!
HP Recommended

We should all boycott HP.  I have had major problems recently with HP products, both a laptop and the issue of expired ink cartridges on HP 8250.  I cannot override the problem.  HP should be responsible for the loss of our printers when it is their software that is the problem.  HP is responsible whether they wrote the software or bought it.   Problem is I don't know of another printer company that has a better printer.  Real estate laws protect the buyers not the agent.  Why shouldn't commodity laws protect the buyer?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.