• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 04:04 AM

HP Recommended
Product: HP 6600 PRINTER
Operating System: Microsoft Windows 10 (32-bit)

I RECEIVED THE PRINTER AS A GIFT BUT IT DID NOT HAVE THE ORIGINAL INK CARTRIDGES.

I PURCHASED ALL THE ORIGINAL SET BUT THE PRINTER POP UP SAIS I MUST INSERT THE ORIGINALS THAT CAME WITH THE PRINTER.

WHAT CAN I DO TO BYPASS THIS MESSAGE AND INSTALL THE PRINTER?

REGARDS,

 

1 REPLY 1

‎05-24-2017 09:44 AM

HP Recommended

@MONDOGIOCHI

 

A very warm welcome to the HP community. A very good day to you. 

 

I understand that you have an HP Officejet 6600 printer and did not receive the setup ink cartridges in the box. However, when you try to install the retail cartridges, a message appears saying thatyou need to insert the original cartridges that came with the printer. Not worry, I'll do my best to help you. 

 

We can make an attempt to bypass this message so that the printer starts using the original cartridges that you inserted. Please view my private message to view the steps.

 

I sincerely hope this fixes the issue. Let me know how it goes. All the best! 🙂

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.