• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Deskjet Ink Adventage 4515
Microsoft Windows 10 (64-bit)

13250377_10154178878168221_1273062508_n.jpgI've had this printer for a while now and never had this problem, i opened the paper tray extender, (grey) which can be seen in the attached image, and now for some reason it does not want to close. If anyone could be of help i'd greatly appreciate it.

2 REPLIES 2
HP Recommended

Hello

 

Sorry to hear about the issue.

 

I have looked through some previous similar issues & responses within this forum.

 

Please see link below , I hope this can help or point you in the right direction.

 

http://h30434.www3.hp.com/t5/Inkjet-Printing/3520-e-paper-tray-extender-does-not-return/td-p/2902319

I may work for HP Ireland.
However my replies to posts are my own views & my own search for links to other issues within forums
HP Recommended

I  have the exactly same problem!

 

 

In my case, I  spray Wd-40  just a couple of drops

 

on the spot  where in the above (stuck) image,  "the open" area,

 

==> https://h30434.www3.hp.com/t5/Inkjet-Printing/3520-e-paper-tray-extender-does-not-return/td-p/290231...

 

 

In other words, on looking down the (opened) stuck  tray extender,

 

the right-most part, which contact the normal paper tray at 90 degree angle.

 

 

Withe some wiggling and pushing, the stuck parts will be loose.

 

Good Luck!!

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.