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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-07-2017 11:57 AM

HP Recommended
Product: laser jet 100 color mfp M175nw

Hi, although my printer states letter size paper is the default, it is forcing all photos and graphics to be printed on 4x6 size paper and requires the OK button to be pressed before proceeding.

 

I cannot find anywhere in the settings to set images to print on letter paper instead of 4x6". Please advise. thanks!

3 REPLIES 3

‎02-07-2017 12:46 PM

HP Recommended

Hi,

What operating system are you printing from? from which application do you print the photo?

 

Please provide the info above as the steps varies for each and any envoirnment...

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

‎02-07-2017 01:07 PM

HP Recommended
Sorry, printing from latest iOS devices this is an issue. Don't print from desktops. Thanks

‎02-07-2017 02:53 PM - edited ‎02-07-2017 02:53 PM

HP Recommended

OK.

While using the Photos app with AirPrint, 4 x 6 is the default size and that cannot be changed.

 

Use the HP ePrint app instead, from the Photos menu click Print for your picture, click the Edit button and within the Paper tab set the Paper Size as US Letter.

 

You may find more infromation about the app usage below:

http://support.hp.com/us-en/document/c01923321

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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