Photosmart 7520 Scanning Problem

[SOShh]

Well, I was able to do it from an HP App, so maybe this is a decent work around, at least temporarily.

[AGibblet]

Hi Garytech1, 

I am still having the same issue. I've tried every suggestion that was stated in the previous comments above. No luck still. Could you please help me fix this problem? 

[garytech1]

Hi AGibblet,

Please check your forum inbox shortly.  

[ahsaki25]

Thank you.  It finally worked after I followed your instructions. 

Thank you again.

[garytech1]

Great glad it worked for you! 

[Mel72]

Can Garytech1 please send me the private email also Mine was working last week and now it doesn't. we have done all the things listed in the prior conversations. Can you publish the solution?

[garytech1]

Hi Mel72,

I see that you're having problems with your scan to email app.

Does any of your other apps work?

[Mel72]

Yes, all of the other aps work.  I can scan to my computer.  The scan to email worked last week.  We had a death in the family and I scanned a picture to my email to send to the funeral home.  We can't figure out what changed!

[garytech1]

Mel72,

Please check your forum inbox.

[avilastor]

Hello Garytech1.. Please send me the fix. I believe I have the same issue. Scan to email from control panel does not work as it should. Everthing else works. when I first setup the email/pin it worked once and now it only says "preparing to scan" and then timesout and tells me to try again later.

I even disabled/re-enabled web services. Then it worked one time and now gives me the same issue. Please help