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Gatorguy0087,

 

I sent another message.

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Garytech. Same problem as most here, have tried suggested solution with router, entering DNS etc but still can't scan despite other apps working. Help
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Hi pudpud,

 

Please check your forum inbox.

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Gary, can you please message me the secret instructions to get my scan to email working. I have tried everything you suggested and nothing works. Printer is connected online, just refuses to scan to email and says it is not connected. Thank you!

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Hi gforce05,

 

Please check your forum inbox.

 

 

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I too am having the exact same problems.  I have run through all of the tests to no avail.  I have changed those settings DNS settings.  I have installed the "scan to email" app.  All over apps work just fine.  That one will not nor does the traditional scan to email.  All wireless diagonstics check out fine.  Can you please direct message me that solution, please and thank you!!

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Can you please send me an email on how to fix this same problem. I have tried possible solution mentioned for the past 4 hours and I am ready to throw this thing out of the window. Frustrated. I purchased this same printer for a family member and had everything setup in 30 minutes with no issues. This is a bit ridiculous!

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I have the same problem
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7520 problem with scan to email. Says no web services. Please send message on resolution tha garytech1 sent to others. Thx
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@Garytech1, please send me the secret resolution via forum mail. 

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