Photosmart 7520 Scanning Problem

[palson]

Hi,

I do have the same issue.Can you please help me with that to fixe it.

Thanks

[palson]

Hi,

I m having the same issue with the functionality scan + email.

Does somebody have any solution ? Thanks in advance

[ds26]

I just used the scan to e-mail function on my printer.  I recieved an e-mail, but without the attachment.  What happended to the attachment? Also, the printer indicates that it saved the scan to the computer, but I have not set that up.  Where is it saving the file?

I have some very important information in the scan and need to know what happened to the attachment and where the file gets saved.

Thanks,

Dee

[garytech1]

Hi drbaum1,

Please check your forum inbox.

[garytech1]

Hi palson,

Where you able to try steps in the posts above?  Are you getting the same error message as the users above?

@Ds26

I will take a look at your issue on your other post.

[Suz23]

GaryTech1, could I also have the solution? I have tried all the troubleshooting. I seem to be able to do everything except scan to email.

[garytech1]

Hi Suz23,

  I am sorry I somehow missed your post.  Please check your forum inbox.

[Suz23]

Garytech1, thank you! that worked! However, I do have same problem as Ds26, I receive the email but the attachment is not present. I am using gmail with thunderbird, don't know if that is relevant.

I must be blind, I cannot see a place to click "accept as solution" but I did click "kudos" and I am grateful.

Suzanne

[garytech1]

Hi Suz23,

I am glad it worked for you!  I am looking into the issue with the attachment I will message you when I find out an answer to it.

[saaw]

i have same problem with scan can you forward me same solution to fix scan issue