Photosmart 7520 Scanning Problem

[garytech1]

Hi Taysky412,

Please check your forum inbox shortly.

[garytech1]

Hi Palson,

Where you able to complete the steps listed above?

 Are you able to use ePrint?

Do any of the other apps work?  

[garytech1]

Hi Taysky412,

I was checking in on you.  Where you able to try steps?  

[slashedeye]

gary, i read most of the post and I am having the exact problem. I did everything that was on this post and still did not work. I just need to scan to email work. Thanks

[newbieJen]

Hi,

Yes - all is working.  The scanning did work a few times.  Now it doesn't. 

Thank you,

[getnailed73]

Having the same cannot connect" error message when trying to scan. Am able to print and to use the printer with web services but the scan will not work. Have used the diagnotics and suggested solutions posted. Please send the solution message that seems to be the answer to this problem.
Thanks!

[garytech1]

@NewbieJen,

Thanks for the update glad its working. 

@slashedeye,

Check your forum inbox.

[newbieJen]

Hi Gary,

No the scan to e-mail is not working.  It did for a scan or two then I get the same error as everyone else.  It is not working.  I can print and do everything else.  I am incredably frustrated.

Thank you,

[XIIGage]

Same problem, tried all troubleshooting steps listed. 

[garytech1]

HI Newbiejen,

Please check your forum inbox.