Photosmart 7520 Scanning Problem

[garytech1]

Hi Jalice,

There is a reason the resets are not readily available for customer on this forum.  Take a look at the thread below.

Printer Resets

Please check your forum inbox. 

[delboy60]

Hi garytech1,

I have the same issue about email scanning. Can you send me the fix please?

Thanks in advance - delboy60

[garytech1]

Hi delboy60,

Have you tried the step listed in the previous posts?

Also are you getting an error message when you try to scan to email?

[delboy60]

Gary,

Tried previous steps in post.

Yes getting error message when trying to scan to email address. - delboy60

[garytech1]

delboy60,

Please check your forum inbox.  

[delboy60]

Gary,

Problem now resolved using your solution.

Thanks for help. - delboy60

[garytech1]

Hi delboy60,

Great glad it worked!  

[HinderKinder]

Hello,

I'm having the same issue. May someone please send me the solution as well? 

Thank you.

[garytech1]

Hi HinderKinder,

Please check your forum inbox. 

[dutchboy1]

ok, so I am having the exact same problem with my HP Photosmart 7520 printer.  "Unable to connect to Web Services. Confirm Internet access and try again."  I have web access, just having a problem with scanning to email. I've powered down and check internet connections.  Everything is working fine.

Can you send me the fix to this problem?

Thanks!