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‎02-03-2014 08:16 PM

HP Recommended

I have been having problems for the past month with the ink cartridge stalling on my printer.  Sometimes it resolves the problem itself--other times I've turned it on and off, unplugged it, removed and reinstalled all the cartidges, etc.  I have no idea what makes it stall or start up again.  Today however, it says "Ink System Failure" with Error Code Oxc18a0001.  I followed all the instructions online to no avail.  I called but got no help--the person wanted me to buy another printer.  Does anyone have any suggestions to get this printer running? 

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‎02-05-2014 10:59 AM - last edited on ‎04-20-2016 12:06 PM by HP Administrator

HP Recommended
Hello there middleriddle,
Welcome to the ForumsSmiley Happy

I understand you are seeing an error code and message saying “Ink System Failure” on your Photosmart C6280. I understand you have tried some troubleshooting and the issue persists. I am going to link you directly to the guide for this issue and also another guide to clean the print cartridges. Here are my two suggestions for you.

Guide for Ink System Failure: http://support.hp.com/us-en/document/c03081973

See Solution four: Clean and reseat the cartridges: http://support.hp.com/us-en/document/c01545717


Take care,
ℜ a i n b o w 7000

I work on behalf of HP



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