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HP Recommended
HP DesignJet XL 3600dr 36-in Multifunction Printer with PostScript/PDF
Microsoft Windows 10 (64-bit)

I am now receiving message that print preview version is outdated.   I go to support and download the print preview .exe file.

When I open it, it starts the Install Shield Wizard, begins to extract then closes without installing anything.  Print Preview error HP Designjet XL3600.png

2 REPLIES 2
HP Recommended

This seems to have broken recently.

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/Print-preview-version-is...

 

HP: Please come up with a solution.

HP Recommended

HP Print Preview 2.2201.0.158 was uploaded to my printer's support/ drivers and software page April 5.  Downloaded and installed. Problem solved.  A few weeks late but thank you, HP.

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