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- Re: Print error 61:01 on designjet T795

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04-09-2015 03:47 AM
We purchased a designjet T795 lately and I try to configure this for ou network.
The printer is connected to ou lan and is visible. I've installed it on a Windows 2008 R2 server and shared it with ou users. Now when using the printer an error appears on the screen of de printer itself: Error 61:01 Wrong file format"
I tried using the t790driver (which gives no issues on windows level), the HPGL2 driver (which gives errors on server when sedning a windows testpage) and PS driver. (same thing as the t790 driver).
04-22-2015 06:16 AM
Hi,
The error file format is wrong and the printer cannot process the job. You may have sent a
PostScript, PDF, TIFF or JPEG job to a non-PostScript printer. If the job is password-protected,
try sending it without password protection. Otherwise, update your printer's firmware and try
again.
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