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01-06-2022 09:02 PM - last edited on 10-17-2024 08:05 AM by SofiaML
Hello. I changed computers recently. New computer will not work with the printer (Officejet J4580 noted above) because it is unable to locate and download a printer driver. Never had this issue before. Usually Windows finds the drivers it needs on its own. Not this time. When I try to “Add printers & scanners” via windows, it seems to recognize “Officejet J4500 series” because that shows up in the list of printers but it notes “Driver is unavailable” for it. When I go to HP’s own website and search for the printer via https://support.hp.com/us-en/drivers/printers it finds a page for the printer at https://support.hp.com/us-en/drivers/selfservice/hp-officejet-j4500-j4600-all-in-one-printer-series/... but strangely there are no driver files listed under “All drivers.”
Suggestions?
"HP COMMUNITY TEAM NOTE"
01-06-2022 09:22 PM
It is a bit old printer. Many older printers rely on a product called Adobe Flash Player software to run therefore due for the cost would be very high to re-write drivers, HP offers the following work around
Regards.
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01-07-2022 03:00 PM - last edited on 10-17-2024 08:03 AM by SofiaML
Hi @bricksnsticks ,
...,,,...
Try the driver download from the next link:
Officejet J4580
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* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
