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HP Recommended
P1005
Microsoft Windows 7 (64-bit)

I love my HP P1005 printer, but lately, the Power Button does not turn it on until I press it many times, sometimes while angling my pressure upwards, downwards or sideways.  It always does go on eventually and stays on until shut down.  Is there a way to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Breezer,

 

Welcome to the HP Support Forums!

 

I understand that you're experiencing power button issues on your HP LaserJet P1005 Printer. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

I can understand how frustrating this would be for you. It sounds like there is a short in the power button connection or a lack of power in general. 

 

I would do a hard reset to see if that will resolve the issue.

  • Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
  • Then reconnect the power cable to the printer and wall outlet rather than a surge protector. This ensures the printer is receiving full power and may help this situation.
  • Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.

 

If you completed the preceding steps and your product still has an issue, service the product.

Contacting HP for service in all countries/regions except Asia Pacific.
First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair.
Repair fees might apply for out-of-warranty printers.
What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.


Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck! 🙂

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Breezer,

 

Welcome to the HP Support Forums!

 

I understand that you're experiencing power button issues on your HP LaserJet P1005 Printer. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

I can understand how frustrating this would be for you. It sounds like there is a short in the power button connection or a lack of power in general. 

 

I would do a hard reset to see if that will resolve the issue.

  • Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
  • Then reconnect the power cable to the printer and wall outlet rather than a surge protector. This ensures the printer is receiving full power and may help this situation.
  • Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.

 

If you completed the preceding steps and your product still has an issue, service the product.

Contacting HP for service in all countries/regions except Asia Pacific.
First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair.
Repair fees might apply for out-of-warranty printers.
What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.


Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck! 🙂

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

HP Recommended

Thank you.  This power reboot seems to have worked thus far, but what a problem it has become to sign in.  The web page took forever to accept my password, even after I re-set it and all cookies were accepted. 

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