Printer Printing only in Blue Ink

[ScooterL]

Printer is only printing in blue ink.  I recently changed all the cartridges (HP brand) and also did the clean pin head function on the printer under tools. Nothing is working! Any tips??

Thanks!

[RnRMusicMan · Accepted solution]

Hi @ScooterL,

Welcome to the HP Forums!

I see that your HP Officejet 6700 is only printing in blue. I am happy to help you with this printing issue! 

Please, try the steps within this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6600 e-All-in-.... If this does not resolve your issue, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

Best of luck! 

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[ScooterL]

Thank you. I did the clean pinhead function several times and it finally resolved the issue!

[RnRMusicMan]

Hi ScooterL,

I am glad you were able to resolve your issue!

Please consider unmarking your post as accepted solution, and marking Message 2 as 'Accept as Solution' so that anybody else in the community who may experience this issue can find the solution more easily.

Best regards!

“Please click the Thumbs up icon below to thank me for responding.”