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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2015 03:28 PM

HP Recommended
Product: LaserJet 2300
Operating System: Microsoft Windows 10 (64-bit)

Printer is showing up in Error status. Have reinstalled drivers, powercycled the printer, and restarted the computer multiple times. Issue started with most recent Windows 10 update.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2015 09:54 PM

HP Recommended

How is printer connected?  If parallel port it is a known issue with the latest update of windows 10.  Go to device manager and in the Port Settings tab change from "Never use an interrupt" to either of the other options.

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6 REPLIES 6

‎12-16-2015 09:54 PM

HP Recommended

How is printer connected?  If parallel port it is a known issue with the latest update of windows 10.  Go to device manager and in the Port Settings tab change from "Never use an interrupt" to either of the other options.

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‎12-17-2015 03:43 PM

HP Recommended

Worked perfectly. Thank you.

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‎05-09-2016 07:14 PM

HP Recommended

this option is not available in my port settings.  I only can configure the time between retries.  where do I find this setting?  I've been at this all afternoon and I'm at my wits end

 

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‎08-29-2017 08:34 AM

HP Recommended
Did you get your pri ter to work?? Havin tge same problem!!?
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‎10-05-2017 10:09 AM

HP Recommended

printer is an hp officejet premium.  if first told me to replace an empy ink cartridge, which I did, but i'm still getting the printer in error state message.  I've tried several fixes found on the forum but none have worked.

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‎11-16-2017 10:41 PM

HP Recommended

I cannot print.  The status of printer has Attention Required.  Any help please

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