-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Re: Printer keeps printing a blank cover page - don't want i...

Create an account on the HP Community to personalize your profile and ask a question

07-30-2013 08:59 AM
@kengolf, go to this url and download the PCL5 Plug and Play Scan/Print driver package.
Run the downloaded file.
Go to the Printers and Faxes and make this new driver the default printer. (PCL 5e)
Try printing.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
07-30-2013 11:27 AM - edited 07-30-2013 11:29 AM
I did go to the URL you suggested but was unable to connect. I then googled the "lj3050x-309x-PCL5-pnp-win-en.exe", found it and downloaded it. When I tried to install it, I was unsuccessful as the installation failed (3 attempts). It's possible it won't replace a newer download: "lj3050x-309x-PCL6-pnp-win-en.exe".
However, even with all those failures, the problem seems to have resolved itself and my printer is not (currently) producing blank cover pages with every printing job. Who Knows?
I will try your solution again later to see if it also works. Should I remove the existing driver from the printer BEFORE trying to install your "lj3050x-309x-PCL5-pnp-win-en.exe"???
07-30-2013 11:56 AM
@kengolf, I would leave it alone for the time being.
Removal of the old driver should not be necessary.
Since you are running XP, do you know that in April/2014 Microsoft will no longer be supporting it.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
07-30-2013 01:48 PM
07-30-2013 02:00 PM
Give Thunderbird a try, easy to export your OE mail.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
- « Previous
-
- 1
- 2
- Next »
