• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-31-2017 01:05 PM

HP Recommended
Product: HP office jet pro 8610
Operating System: macOS 10.12 Sierra

Each morning when I start up My iMac and want to print I get the following message. "Connect printer to update Hp instant vink Status.   This started a few day ago when I bought and installed a new iMac.

I click ok in the dialog box  on the printer and then the printer starts.

Is there a way to eleminat this?

1 REPLY 1

‎04-03-2017 09:42 AM

HP Recommended

Hi @DanMcCarter, I can help. 

Based on your description it sounds like you're experiencing a connectivity issue. Please take a look at the following document for guidance and let me know the outcome of your efforts: http://support.hp.com/us-en/document/c03775538 - 'Connect Printer to Update Status' Message Displays

Thanks,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.