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‎03-31-2017 01:05 PM

HP Recommended
Product: HP office jet pro 8610
Operating System: macOS 10.12 Sierra

Each morning when I start up My iMac and want to print I get the following message. "Connect printer to update Hp instant vink Status.   This started a few day ago when I bought and installed a new iMac.

I click ok in the dialog box  on the printer and then the printer starts.

Is there a way to eleminat this?

1 REPLY 1

‎04-03-2017 09:42 AM

HP Recommended

Hi @DanMcCarter, I can help. 

Based on your description it sounds like you're experiencing a connectivity issue. Please take a look at the following document for guidance and let me know the outcome of your efforts: http://support.hp.com/us-en/document/c03775538 - 'Connect Printer to Update Status' Message Displays

Thanks,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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