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‎02-20-2017 02:05 PM

HP Recommended
Product: HP ENVY 7640
Operating System: Mac OS X 10.6 Snow Leopard

Getting message that Firefox will not connect because "the owner of hp98e7f4ae3846.local has configured their website improperly."

1 REPLY 1

‎02-21-2017 11:27 AM

HP Recommended

@frustrated1942,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print from your computer to your HP ENVY 7640 e-All-in-One Printer.

 

This issue could occur if the wireless setup is not correct.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: 'Printer Offline' or 'Printer Not Responding' Message (Mac)

 

You may also check the link: Wireless or Wired Network Setup

 

Also, let us know how is the printer connected to the computer(USB, wired or wireless).

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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