Note on archived topics.
12-03-2012 02:11 PM
12-03-2012 03:00 PM
I'm having the same problem ... I've an HP Officejet 6500 WIreless and after checking everything, including uninstalling and then reinstalling - I'm still only able to get the printer to print the color portion of ANY document ... I first ran into this problem this afternoon after attempting to print a report from Quickbooks ... H-E-L-P!!! I'm awaiting with 'baited' breath!! Thank you so much!!!
12-03-2012 03:26 PM
Black Ink Does Not Print on Alignment Page and Alignment Fails
Re: black ink not working
HP Technical Support Case Call Form
12-19-2012 10:12 AM
After several head cleaning cycles the printer wasn't able to print correctly so I was dispirited and I suspended any other tentative to fix the problem.
After a few days I tried again to print and I was surprised to see the printer worked correctly printing the black in black.
11-19-2014 09:54 AM
Had the same problem with my HP Photosmart 7520. Word document printing in grayscale. Checked everything listed in the other comments except removing printhead. Soooo. Pulled my black cartridge and noticed that the "vent" tab was not completely removed. scraped away gently. BINGO! printing fine now.
12-23-2014 05:05 PM
My printer is fairly new and all the ink levels are fine there is alot of ink still but for some reason my printer doesnt want to print in black
Ive cleaned it manually and with all the settings and still nothing, it is not on grayscale and if i try scanning a copy of something it comes out totally fine but if i try printing from the internet or even from a word document it wont print in black just in grey
please help me
Just before this problem occured it was printing just fine
printer: HP Photosmart 5510