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- Printer prints double vision

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05-18-2017 12:37 PM
When printing an image that is four to a page, I will get a second image in the left hand side of the original image. How do I stop this from happening.
05-19-2017 01:01 PM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand the printer prints images in double vision,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
does the issue occur while using the copier, using the printer as standalone?
Did you ensure the paper isn't curled or damaged and the settings are correct?
While you respond to that, here's a few things you could do:
Step one: Check your paper
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Many papers have printing and nonprinting sides. Load the paper with the printing side down.
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Use the correct paper type for the project. For everyday documents, plain paper works well. For documents with dense printing, such as high-contrast graphics or photographs, use HP Advanced paper for the best results.
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If these steps do not help, try a different paper. Ink might not bleed as easily on heavier paper. Paper that does not accept ink well is also prone to bleeding and smearing. HP designs its inks and papers to work together.
Step two: Check the settings
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In the program being used for printing, click File, and then click Print.
The Print window opens.
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Make sure the appropriate product is selected, and then click Preferences or Properties.
The Preferences/Properties window opens.
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Click the Printing Shortcuts tab.
Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.
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Print quality: If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.
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CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
If you have issues within the copier as well: Click here to troubleshoot further.
Keep me posted for further assistance 😉
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
