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- Printer prints one page, then stops
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06-28-2015 03:12 PM
I've had my printer for several years. Now, when I try to print a multiple page file, it prints one page and stops. I have to print each page individually. It never used to do this.
Solved! Go to Solution.
Accepted Solutions
06-29-2015 03:18 PM
Hey @Egolioxon,
Thank you for posting in the HP Support Forum. :robothappy:
I understand you're encountering a partial print job issue when using your HP LaserJet Pro CP1025 Color Printer. I would like to help.
Firstly, I recommend you run the HP Print and Scan Doctor for Windows. You can click here to install. This utility might find and fix whatever's ailing your setup. Additionally, if this approach doesn't help, I suggest working your way through the steps listed in this article from HP. It should help rule out potential print queue issues. Lastly, it won't hurt to clear out your temp files as directed below:
Clear Temp Folder:
- Open your Start menu and in the 'search programs and files' box type %temp% and hit enter.
- When the Temp folder opens select Ctrl + A at the same time on your keyboard
- Once everything is highlighted in the Temp folder select 'Delete' on your keyboard to delete the files within the Temp folder. No files and folders on your actual computer will be removed. This will only delete Temporary files. If a file is still be used by a program on your computer you will get the pop up to 'skip' the item.
- Once the Temp files are deleted close the window
- On your Desktop, right click on the Recycling Bin and select Empty Recycling Bin
Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution.
Thanks again for your post and have a great day!
E-roq
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
06-29-2015 03:18 PM
Hey @Egolioxon,
Thank you for posting in the HP Support Forum. :robothappy:
I understand you're encountering a partial print job issue when using your HP LaserJet Pro CP1025 Color Printer. I would like to help.
Firstly, I recommend you run the HP Print and Scan Doctor for Windows. You can click here to install. This utility might find and fix whatever's ailing your setup. Additionally, if this approach doesn't help, I suggest working your way through the steps listed in this article from HP. It should help rule out potential print queue issues. Lastly, it won't hurt to clear out your temp files as directed below:
Clear Temp Folder:
- Open your Start menu and in the 'search programs and files' box type %temp% and hit enter.
- When the Temp folder opens select Ctrl + A at the same time on your keyboard
- Once everything is highlighted in the Temp folder select 'Delete' on your keyboard to delete the files within the Temp folder. No files and folders on your actual computer will be removed. This will only delete Temporary files. If a file is still be used by a program on your computer you will get the pop up to 'skip' the item.
- Once the Temp files are deleted close the window
- On your Desktop, right click on the Recycling Bin and select Empty Recycling Bin
Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution.
Thanks again for your post and have a great day!
E-roq
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
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