Printer says I am out of paper but I am not

[PatandBob]

I have an HP 8600 All in One printer and I keep getting a message that the printer is out of paper, but there is plenty of paper in the feeder tray.

[Boris78989]

I have a brand new Photosmart 5520e All in One printer. My OS is Win 8 and I am printing via wireless connection.

This printer worked fine for 2 days. Nothing was changed with regard to the paper tray. Now it will not print posting an out of paper message. 

I am able to print a status report that proves the paper is loaded correctly and the rollers do not require attention.

Does anyone have a real solution to this problem?

At this point I am still within my time period for returning this product and I am ready to do so and buy something that works and has some support.

[Rich1]

Hi Boris78989,

I am linking a troubleshooting document that addresses the "Out of Paper" error message.  Click Here  I encourage you to try these steps to find a solution to the problem you are encountering. 

Good Luck !

[LyndseyF]

I have done step 1 and got a test page printed but still not picking up paper for instruction to print from my laptop. I also have a document that has been 'deleting' printing instruction for a couple of days. So 2 problems:

1) Printer out of paper - but step 1 printed a test page and yet error is still showing

2) 'Deleting' document for print instruction

[allotment]

Printer says out of paper when there is paper in it

[Rump]

My laptop says I am out of paper put I am not.  My  other computer works fine.

[Cindysasha]

My printer says its out of paper when there is plenty of paper loaded. Can you please suggest what the problem might be.

This has only just happened - printer having been switched off for couple of weeks. 

[Cindysasha]

HP  Photosmart C5280 All-in-One

[Cindysasha]

OK understand but it doesnt make any noise at all but will take copies from the copy memu

[camoramusic]

My photosmart pring s saying out of paper