Printer still printing in Grayscale

[Cnem]

With plenty of color ink (i'm able to do a COLOR copy from the scanner no problem), I am still unable to print in color. I tried printing from different programs.  When I went into photoshop, it showed that the printer was set to Grayscale. No matter how many times I tried, I could not find the setting in the printer settings to correct this.  In Default settings Black and White is set to "Off."  I do NOT have Black and White box checked either.  Some tutorials on Google show some dropdown menues, when printing, which are not options when I go to print.  How can I please print in color again!?!?

[A4Apollo]

Hi! @Cnem, Thanks for stopping by HP forums!

I understand your printer prints only in grayscale.

Don't worry I'd love to help you out.

Have you tried printing using a different application?

Please try the steps recommended below to print in color from your printer.

Please try the steps recommended below.

Launch the HP print driver window from common Windows applications and learn how to navigate the different tabs and menus.
Open the document or photo on your computer, click File or the menu icon , then click Print.
A Print or Print Pictures window or pane opens with general print job settings, including the menu to select the printer you want to print to.
Open Document Properties or Printing Preferences from the main print window or pane to access the HP print driver settings. The button or link name varies depending on the app you are printing from.
Microsoft Word: Click Printer Properties
Paint and WordPad: Click Preferences
Windows Photo Viewer: Click Options... in the lower right corner of the screen, then click Printer Properties... in the Print Settings window
Adobe PDF Reader: Click Properties
To view the different settings, click the tabs along the top of the window. To access more settings, click the Advanced button that is often located on the Layout tab.
If a Printing Shortcut tab is available, click it to use shortcuts that already have essential settings already selected for common print job types. You may also create your own custom shortcut for future print jobs.

On the Color or Features tab, or in Advanced Options, click the menu next to Print in Grayscale and select Off.

Let me know how it goes!

Have a great day ahead! 🙂