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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Deskjet 3512
Yesterday my printer randomly printed a paper congratulating me that my computer was now web-connected. Problem is, it is connected to my EX-HUSBAND'S email address which I of course have no access to. I can 't log in to this account because I do not have his password. (This is a printer we used to share). Can he see what I am printing? How can I change the email address?? Help!!!
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Charli24

 

Switch off Web Services on the front of the printer.

 

That breaks the connection.

 

If you want the printer re-connected to Web Services (presumably under a new email), see this document from the printer's Troubleshooting section:

Turning On Web Services

 

 

There are lots and lots of helpful documents; start at the printer's Homepage, including Drivers (printer software), How-to, Troublshooting, Specifications (Paper Handling), and more!

 

For example, check the list in How-to > Category: Printer Setup, Installation, and Updates > Subjects: Set up, Install & Connect Printer

 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Charli24

 

Switch off Web Services on the front of the printer.

 

That breaks the connection.

 

If you want the printer re-connected to Web Services (presumably under a new email), see this document from the printer's Troubleshooting section:

Turning On Web Services

 

 

There are lots and lots of helpful documents; start at the printer's Homepage, including Drivers (printer software), How-to, Troublshooting, Specifications (Paper Handling), and more!

 

For example, check the list in How-to > Category: Printer Setup, Installation, and Updates > Subjects: Set up, Install & Connect Printer

 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

HP Recommended

I want to thank you for your help, and I’m hoping I have it from here.  I just hope they dont steel my info again.

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