Printer will only print color, no black

[TME15]

I have completed all of your suggested actions and still do not have success, my printer only prints color, no black ink.  Do you have more suggestions?

[The_Fossette]

@TME15,

Thank you for trying out the steps.

I recommend you contact HP phone support to further diagnose the issue.

Here is how you can get in touch with the phone support.

Open link:  www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care!

Cheers!