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- HP Community
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- Printers Archive
- Re: Printer won't print 8.5x11 only 4x6

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04-04-2017 06:17 AM
I have recently had problems printing 8.5x11 from my printer. Ever since I bought and installed a Dymo label writer the HP printing software only wants to print 4x6 no matter what paper I select. It doesn't even seem to hold the selected paper when I try to fix it. For example, when printing from Acrobat Pro my documents are shown within the image preview on the print window with a red rectangle in the same of 4x6 in the middle of the document. My printer than prints that selected area in one corner of the 8.5x11 printer.
04-05-2017 11:55 AM
This is a great location to get assistance! I read your post and see that you are getting issues in printing 8.5x11 pdf documents. I would like to help you resolve this issue.
- When you initiate the print in PDF page.
- In the print window select “Fit” under page sizing & Handling options.
- Refer the picture below.
Click here for more troubleshooting steps.
Let me know how it goes.
I hope it helps and if you feel I have answered your question and concerns,
Please mark this post as a solution accepted and Kudos would also be appreciated.
Cheers.
Sandytechy20
I am an HP Employee
