Printhead warranty claim

[Myles45]

Hi, Just wondering how to make a warranty claim. I've tried contacting customer support but I can't get any further than entering the product code into the blank field as it won't recognise the product.

[rasheddul · Accepted solution]

Hi,

Thanks for contacting with HP Support Forum.

At first you should confirm your printhead covered under warranty and you have purchase from channel partner or HP athorise store and using printhead cove usesage (pl), then get under warranty support Otherwise you can't get printhead warranty from HP.

Please contact your nearest HP Athorize Service Centre or Channel Partner, they can help to you. 

I hope that answers will support to concern adequately. Let me know! Good luck 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Thanks,
Rashed