Note on archived topics.
03-05-2015 01:10 PM
Recently, when printing, the printer is using both sides of the paper, even when we do not want it to. There is no option to turn it off when printing a Word document.
When printing from Pages it does show a checked box that says TWO-SIDED, if I uncheck, then it works.
But from Word there is no option. I've tried File/Preferences, I've tried via settings on the printer and nothing we can find will fix this? This has just recently (last week or two) become a problem...
Solved! Go to Solution.
03-06-2015 02:44 PM
Welcome to the HP Support Forums!
I would like to assist you today with resolving the two-sided printing issue that you're experiencing when attempting to print single sided from your Mac OS X 10.9 computer to your HP Officejet 4630 e-All-in-One Printer. Please follow the steps below to disable duplex printing.
- Open up a Word document
- Select File and click Print
- Click the dropdown for Copies & Pages and change this to Layout
- Uncheck the Two-Sided option.
- To alter additional print settings click on Show Details.
Ultimately, judging by the helpful screen shots you included in your post, you are in the right area to disable Two-Sided. You just need to click on Copies & Pages to get the proper options.
Please respond to this post with the result of your troubleshooting. Good luck! :)
03-07-2019 12:51 PM
Thank you for your reply but this did not solve the overall issue of having hp items that start printing two-sided as default. I think it is caused from an HP software update. HP needs to allow an At the printer default NO Two-sided printing. I think I speak for many that this is very very annoying!!! E