Printing both sides no option to turn off when print a Word Doc; there is when print from Pages

[LaylaWi]

Recently, when printing, the printer is using both sides of the paper, even when we do not want it to. There is no option to turn it off when printing a Word document. 

When printing from Pages it does show a checked box that says TWO-SIDED, if I uncheck, then it works.

But from Word there is no option. I've tried File/Preferences, I've tried via settings on the printer and nothing we can find will fix this? This has just recently (last week or two) become a problem...

THANK YOU!

[X-23 · Accepted solution]

Hello @LaylaWi,

Welcome to the HP Support Forums!

I would like to assist you today with resolving the two-sided printing issue that you're experiencing when attempting to print single sided from your Mac OS X 10.9 computer to your HP Officejet 4630 e-All-in-One Printer. Please follow the steps below to disable duplex printing.

1. Open up a Word document
2. Select File and click Print
3. Click the dropdown for Copies & Pages and change this to Layout
4. Uncheck the Two-Sided option.
5. To alter additional print settings click on Show Details.

- Source

Ultimately, judging by the helpful screen shots you included in your post, you are in the right area to disable Two-Sided. You just need to click on Copies & Pages to get the proper options.

Please respond to this post with the result of your troubleshooting. Good luck! 🙂

[LaylaWi]

Worked perfectly! Thank you!  :womanvery-happy:

[MrsLMalvern]

I have an Officejet 4630, and I generally prefer to print single sided.  How can I set single sided printing as the default?

[msbiscuit]

When I follow your instructions and click on "Copies and Pages," then Layout, this is the screen that I get. There is also no option for "Show Details." Thank you.

[bobmmor]

Same With my screen options

[erickirkhuff]

Thank you for your reply but this did not solve the overall issue of having hp items that start printing two-sided as default. I think it is caused from an HP software update. HP needs to allow an At the printer default NO Two-sided printing. I think I speak for many that this is very very  annoying!!! E