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HP Recommended
LaserJet Pro MFP M277dw
Microsoft Windows 10 (64-bit)

I need to print on card stock, but the cards keep getting stuck in the printer as they curl up to exit into the tray.  Usually printers have a option to have heavy paper exit straight through to the back of the printer, however, I do not see that this printer has that option.  Please advise as to how I can print the cards that I need to print.

3 REPLIES 3
HP Recommended

@PattyK2

 

Printer, one of three models:

"HP Color LaserJet Pro MFP M277" (3)

 

Example model:

HP Color LaserJet Pro MFP M277dw

 

See Specifications > Paper Handling > Paper Tray Capacities for the supported paper types and weights.

 

If your Paper is within the stated size, type, and weight limits, then please see the User Guide for solutions:

 

Sections, various, including:

  • Product does not pick up paper or misfeeds, Page 103
  • Clear Paper Jams, starting on Page 105

 

Contact HP Technical Support for Service:

 

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Dragon-Fur

HP Recommended

This response is not particularly helpful.  I still do not know if there is a way to print on the card stock that I have, or to figure out what "Up to 175 g/m2" card stock is.

HP Recommended

@PattyK2

 


@PattyK2 wrote:

This response is not particularly helpful.  I still do not know if there is a way to print on the card stock that I have, or to figure out what "Up to 175 g/m2" card stock is.


Short Answer:

 

Look at the paper package label for the information.

 

Longer Answer:

 

g/m2 is grams per square meter and is a measurement meant to indicate the translated weight of the paper.

 

Card Stock, in so much that I am aware, is not an industry standard definition used to determine paper type / density.  This is not meant as an "attack" on Card Stock paper -- it simply means there is no way of defining the paper to provide an all-inclusive answer.

 

Yellow_Arrow_Bullet_2.jpg  The gsm or g/m2 weight should be labeled on the packaging, that is, the wrapper in which the paper was purchased.  Even if you bought the paper "by the piece", this information should have been available from the place of purchase (perhaps as a sales label description).

 

Yellow_Arrow_Bullet_2.jpg  The package label is the method by which most of us determine whether a particular paper can be used.

 

 Examples - HP Brochure Paper

 

Yellow_Arrow_Bullet_2.jpg  If the package in which your paper was purchased indicates a gsm higher than what the printer can handle, then you cannot use that card stock / paper in the printer.

 

Yellow_Arrow_Bullet_2.jpg  If the gsm is equal or lower than the limitation and assuming you can define an acceptable combination of Media type, Paper Size, and Source in the printer software, then you can use the paper.

 

What?

Paper that is within the weight and type limitations must still be "allowed" to print.  Printing depends on selecting the correct (allowed) combination of printing options.

 

The actual formula for arriving at the gsm is dependent on the type of paper as defined by a number of specifications used by paper manufacturers.  I have provided the information below; it is worth your time only if you care about such things.

 

References (amongst many, many bits of information from Google search):

 

Calculatus - Paper Weight Conversion

 

Understanding Paper Weight

 

PAPER WEIGHT & PRINTING - HOW IS IT CALCULATED AND WHY DOES IT MATTER?

 

 

 

Yellow_Arrow_Bullet_2.jpg I suggest that if the card stock paper is within the weight limitations that you assign / look for a Media type of Card, Card Stock, Brochure matte, or other type that is similar.

 

 

 

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or teaches you something new, click the Thumbs Up on that Post.

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

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