Printing problems, out of paper message, rollers won't pick up paper

[Jodrow]

I am having trouble printing. The paper won't feed through and I get an out of paper message. I have taken it apart, cleaned out debris wiped off the rollers, used compressed gas. When it does decide to print, it folds over the top, left corner of the paper. The printing is also askew on the page. And when I finally get it going for several pages, it jams.

[Jeet_singh]

Hi @Jodrow,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you. I see from the post that you are having issues with the HP OfficeJet printer won't feed paper. Don't worry as I have a few steps to help you get through this concern,

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes on the printer before the issue started?

Are you able to make a copy from the printer?

Have you checked for any obstructions inside the printer?

Have you tried to clean the rollers?

In the meantime, let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

I found a wonderful document with a video on how to fix this issue. Please go to http://hp.care/2qE6x9e to perform the step by step instructions to fix this issue.

I hope this should help. Let me know how it goes for further assistance.

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.