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‎11-01-2016 12:58 PM

HP Recommended
I have a Lenovo Yoga 3 Pro-1370 Laptop (Lenovo) with Windows 10.  I have a HP Officejet pro 8620.  The PC will no longer reconize the printer.  Its on a wireless next work.  What can I do?  Lenovo says its a HP issue.  It use to work.  I think its a Windows 10 issure.   I have updated the latest Windows version.  
1 REPLY 1

‎11-03-2016 05:36 PM

HP Recommended

Hi@BillyB,

 

Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Cannot find the printer on the network. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps using the link below and check if that helps.

 

http://hp.care/2fmCvxm

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

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