Problems printing the footer part of a Word 2010 document

[Clived48]

 I noticed that recently, I was unable to print preview or print the footer section of a Word 2010 document. It just came out blank. I could print the document on another HP printer (my Wife's) on our network, so I came here thinking that maybe a printer update may solve the problem, but apparently none were available. 

Any ideas, folks ?

[Drakster]

Hi @Clived48,

Thanks for reaching out to the HP Support Forums! 

I noticed that you're experiencing problems printing the footer with your HP Deskjet 3050A Printer.  I would be happy to assist you with this today.

Do you only have this problem with MS Word documents?

This document may help resolve the problem: 

• The bottoms of my pages don't print

Footer doesn’t print:

Word’s default bottom margin is 1” (2.54 cm), which will be adequate for most printers, but the page footer (if any) will be below the bottom margin. The default footer margin in Word is 0.5” (1.25 cm); this may well be too little for many printers. To deal with that, you need to increase the footer margin. In Word 2002 and above, the header and footer margin settings are on the Layout tab of the Page Setup dialog; in earlier versions, they are on the Margins tab. Keep in mind that, if you increase the footer margin, you may also need to increase the bottom margin to maintain the same amount of space between them.

Note: All versions of Word will warn you if you are about to print a document that has page margins outside the printable area. Some earlier versions will not warn you if the header or footer (or a page border) is outside the printable area. Print Preview, however, should always give you a faithful representation of what will print using the currently selected printer. Do not confuse Print Preview with Print Layout view, which merely shows you the page as you have laid it out, not what will actually print.

What paper type/size are you printing on?

Please check the supported paper type/size for you HP Deskjet 3050 Printers. 

• Printer Specifications for HP Deskjet 3050 Printers

In the meantime, to confirm that the printer is using the correct printer driver. Please download and run the  Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing.

What were the results when you ran the Print and Scan Doctor (did it print or scan, any error messages)

If the issue is solely with MS Word documents. Please contact support for MS Office.

Microsoft Office help and training - Office Support

Remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck! 🙂