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‎10-19-2020 12:00 PM

HP Recommended

This solution did not work for me - I originally set up my Envy 6055 on my home wi fi network and it worked perfectly. I then returned to working out of my office with a different wi fi network and am unable to reset to factory settings or figure out how to get the printer onto my office wifi.  Any additional help would be appreciated - otherwise, this printer is useless now.

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‎10-22-2020 01:38 PM - last edited on ‎10-27-2022 01:55 PM by Retired

HP Recommended

@rsbuscemi Welcome to HP Community!

 

I understand your concerns.

 

Please refer to the below link and perform the same and let us know.

 

https://support.hp.com/us-en/document/ish_1736500-1626554-16 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

‎10-27-2020 09:29 PM

HP Recommended

I have the same printer HP Envy 6055, and I had successfully reconnect to my new WiFi. 

1st reset the printer wireless by pressing the WiFi button at the back of the printer for 3 seconds. (the printer light will turn to purple color means reset done! )

2nd launch the HP easy setup software and follow the instructions given.

lastly your printer will shown WiFi logo on the panel in blue color light and is static.

It means successful!

Thanks for the info given by HP support.

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